Questions and bug reports about Splayo
Please email us at the address below. Replies may take a few days. You can write in English or Japanese.
When reporting a bug, please include your device model, iOS version, the app version (shown at the bottom of the settings screen), and what happened.
How do I cancel my subscription?
On your iPhone, open Settings, tap your name, then Subscriptions. Deleting the app does not cancel a subscription.
Premium disappeared after I changed devices.
Tap "Restore Purchases" on the app's settings screen. You must be signed in with the same Apple ID you used to buy.
Can I move my photos to a new device?
Photos and angles are stored only on your device. Before changing devices, save the images you want to keep to your photo library.
The angle changes depending on how I take the photo.
Place your phone at the same height and distance each time, and use the faint overlay of your last photo to line up your pose. You can also drag the three points to adjust them.